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Privacy Policy

**Privacy Policy**

 

*Effective Date: May 26, 2023*

 

At Ember & Ashes, your privacy is of the utmost importance to us. This Privacy Policy explains what personal data we collect from you, how we use it, and your rights in relation to it.

 

**1. Data We Collect**

 

When you use our services, we collect information that is necessary for us to provide those services and enhance your experience. This information may include your name, shipping and billing address, email address, phone number, and payment details. If you create an account with us, we may also store your password and order history.

 

**2. How We Use Your Data**

 

We use your personal data to fulfill orders, communicate with you about your order status, respond to your queries, and provide you with information about our services. We may also use your data to improve our services, analyze website usage, and comply with legal obligations.

 

**3. Sharing Your Data**

 

We do not sell your personal data to third parties. However, we may share your data with service providers who help us fulfill orders and conduct our business.

 

**4. Your Rights**

 

You have the right to request access to, update, or delete your personal data. You can do this by logging into your account or contacting us at emberandashesllc@gmail.com.

 

Please note that we reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website and will take effect immediately.

 

**Terms and Conditions**

 

*Effective Date: May 26, 2023*

 

By using the Ember & Ashes website and services, you agree to these Terms and Conditions.

 

**1. Use of Our Website**

 

You agree to use our website for lawful purposes only and not to infringe the rights of others.

 

**2. Intellectual Property**

 

All content, designs, and trademarks on our website are the property of Ember & Ashes. You may not use any of our intellectual property without our written consent.

 

**3. Ordering and Payment**

 

When you place an order, you agree to provide accurate information and pay the total amount for the order. All prices are listed in US dollars.

 

**4. Shipping and Returns**

 

We strive to ship orders promptly, but we cannot guarantee delivery dates. If you are not satisfied with your order, you can return it within 30 days of receipt for a refund or exchange, subject to our Returns Policy.

 

**5. Liability**

 

We do not accept liability for any loss or damage resulting from the use of our website or products, except where required by law.

 

By using our services, you agree to these Terms and Conditions. We reserve the right to change these Terms and Conditions at any time, and your continued use of our services constitutes your acceptance of such changes.

 

For any questions regarding our Privacy Policy or Terms and Conditions, please contact us at emberandashesllc@gmail.com.

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